Namma Yatri has always portrayed itself as optimizing drivers' earnings but this move has contradicted their earlier statements. Namma Yatri's shift mandates drivers to bear the fee for rides facilitated through the platform, leading to disappointment among drivers and prompting them to question the app's true intentions.
In response, the app has justified the imposition of charges as a means to offset expenditures, costs, and overhead expenses.
Launched in November—Namma Yatri now appears to be treading a similar path like other aggregator apps. This move serves as a stark reminder to auto drivers that the notion of a commission-free ride-hailing service remains elusive. As drivers grapple with this unforeseen shift, Namma Yatri finds itself subjected to heightened criticism and highlights Namma Yatri’s profit-driven practices.
As auto drivers navigate this unexpected challenge, Namma Yatri has been diverted from its driver-focused path and serves as a cautionary tale, underlining the complexities that arise when idealistic promises confront the pragmatic demands of business operations.
